Information We Collect
When you use the Services, we collect the information you give us when using the Services. This includes:
- When you make a purchase, you provide us or the payment processor with payment information, such as your debit or credit card number.
- When you participate in surveys or focus groups, you give us your insights into our products and services.
- If you contact our customer service team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
Information we receive from others
We receive information about you from others, including our vendors, our Service Providers and Resellers and our other business partners. We also receive information about you from the third parties that help us operate the Services, such as for fraud detection, digital forensics, and similar functions.
Information collected when you use the Services
When you use the Services, we collect information about which features you use and how you use them and the computer, tablet or mobile telephone (“Device“) that you use to access the Services (collectively, “Usage Data“), which includes:
- Server Logs We collect information about your activity on the Services, such as features you use through our server logs. A server log is a list of the activities that a server performs. JMP’ servers automatically collect and store in server logs your search queries, Internet Protocol (IP) address, browser type and language, time zones, the date and time of your request and referral URL and certain cookies that identify your browser.
- Device information We collect information from and about the Device that you use to access the Services, including: hardware and software information such as Device ID and type, Device-specific settings and characteristics, operating system, identifiers associated with cookies or other technologies that may uniquely identify your Device or browser;
We may link personal data and Usage Data or different types of Usage Data. We also may link publically-available personal data, such as personal data available in public databases. If the linked information may identify an individual person, we treat it as personal data.
Information collected through Data Collection Technology
We use cookies, pixel tags (also known as web beacons, flash cookies, and clear GIFs) and similar technology (“Data Collection Technology“) to automatically collect information about you when you use the Services. Please read below to learn more about how JMP uses Data Collection Technology.
Other information with your consent
We collect other information when you give us permission at the time of collection, such as when you choose to participate in the JMP Customer Experience Program (CEP).
Cookies and Other Data Collection Technology
Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services. A web beacon (also called a pixel tag or clear GIF) is a piece of computer code that enables us to monitor user activity and website traffic. To learn more about cookies and web beacons, visit www.allaboutcookies.org.
How We Use Data Collection Technology: Data Collection Technology helps us improve your experience of the Services by, for example, storing your website language preferences, so you do not have to select it each time you use the Services, compiling statistics about use of the Services, helping us analyze technical and navigational information about the Services, and detecting and preventing fraud.
The Services use the following cookies:
- Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to register or log in for the Services that we may offer.
- Analytical/performance cookies, which allow us to recognize and count the number of visitors, to learn how visitors navigate the Services and to help us to improve the way Services function.
- Functionality cookies, which are used to recognize you when you return to the Services.
We use Google Analytics as well as Matomo which is a Google service that uses Data Collection Technology to collect anonymous information about use of the Services and report website trends.
Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your Device. You also may be able to reject Device identifiers by activating the appropriate setting on your Device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
Our Statement On Do Not Track Signals: Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT“) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain personal data about the browser’s user. Not all browsers offer a DNT option, and DNT signals are not yet uniform. For this reason, many website operators, including JMP, do not respond to DNT signals.
How We Process Personal Data
JMP processes personal data:
- To set up and maintain your account;
- To communicate with you;
- To prevent and investigate fraud and other misuses of the Services;
- To protect our rights and property;
- To operate, manage, secure and improve the Services;
- To respond to your questions and to try to resolve problems with one of our products;
- To complete transactions requested by you;
- To improve the performance and reliability of our products and services using information collected through the John Meinert website;
- To help us improve our customer service.
Information We Collect
When you use the Services, we collect the information you give us when using the Services. This includes:
- When you make a purchase, you provide us or the payment processor with payment information, such as your debit or credit card number.
- When you participate in surveys or focus groups, you give us your insights into our products and services.
- If you contact our customer service team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
Information we receive from others
We receive information about you from others, including our vendors, our Service Providers and Resellers and our other business partners. We also receive information about you from the third parties that help us operate the Services, such as for fraud detection, digital forensics, and similar functions.
Information collected when you use the Services
When you use the Services, we collect information about which features you use and how you use them and the computer, tablet or mobile telephone (“Device“) that you use to access the Services (collectively, “Usage Data“), which includes:
- Server Logs We collect information about your activity on the Services, such as features you use through our server logs. A server log is a list of the activities that a server performs. JMP’ servers automatically collect and store in server logs your search queries, Internet Protocol (IP) address, browser type and language, time zones, the date and time of your request and referral URL and certain cookies that identify your browser.
- Device information We collect information from and about the Device that you use to access the Services, including: hardware and software information such as Device ID and type, Device-specific settings and characteristics, operating system, identifiers associated with cookies or other technologies that may uniquely identify your Device or browser;
We may link personal data and Usage Data or different types of Usage Data. We also may link publically-available personal data, such as personal data available in public databases. If the linked information may identify an individual person, we treat it as personal data.
Information collected through Data Collection Technology
We use cookies, pixel tags (also known as web beacons, flash cookies, and clear GIFs) and similar technology (“Data Collection Technology“) to automatically collect information about you when you use the Services. Please read below to learn more about how JMP uses Data Collection Technology.
Other information with your consent
We collect other information when you give us permission at the time of collection, such as when you choose to participate in the JMP Customer Experience Program (CEP).
Cookies and Other Data Collection Technology
Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services. A web beacon (also called a pixel tag or clear GIF) is a piece of computer code that enables us to monitor user activity and website traffic. To learn more about cookies and web beacons, visit www.allaboutcookies.org.
How We Use Data Collection Technology: Data Collection Technology helps us improve your experience of the Services by, for example, storing your website language preferences, so you do not have to select it each time you use the Services, compiling statistics about use of the Services, helping us analyze technical and navigational information about the Services, and detecting and preventing fraud.
The Services use the following cookies:
- Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to register or log in for the Services that we may offer.
- Analytical/performance cookies, which allow us to recognize and count the number of visitors, to learn how visitors navigate the Services and to help us to improve the way Services function.
- Functionality cookies, which are used to recognize you when you return to the Services.
We use Google Analytics as well as Matomo which is a Google service that uses Data Collection Technology to collect anonymous information about use of the Services and report website trends.
Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your Device. You also may be able to reject Device identifiers by activating the appropriate setting on your Device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
Our Statement On Do Not Track Signals: Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT“) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain personal data about the browser’s user. Not all browsers offer a DNT option, and DNT signals are not yet uniform. For this reason, many website operators, including JMP, do not respond to DNT signals.
How We Process Personal Data
JMP processes personal data:
- To set up and maintain your account;
- To communicate with you;
- To prevent and investigate fraud and other misuses of the Services;
- To protect our rights and property;
- To operate, manage, secure and improve the Services;
- To respond to your questions and to try to resolve problems with one of our products;
- To complete transactions requested by you;
- To improve the performance and reliability of our products and services using information collected through the John Meinert website;
- To help us improve our customer service.